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  1. CONQUER Support
  2. Conquer Cadence
  3. Getting Started

Getting Started

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  • Installing the Conquer Managed Package
  • Installing the Denali Conquer Connector Package
  • Authenticating Workspace for Voice and Cadence
  • Assigning Conquer Cadence Permission Sets
  • Configure Conquer Cadence Custom Settings
  • Adding the Cadence Utilities Component
  • Adding the Cadence Actions Component to Salesforce Objects
  • Adding the Cadence Activity Tab
  • Adding the Cadence Assignment Button
  • Adding the Remove from Cadence button
  • Adding the Conquer Email Component
  • Adding the Conquer Text component
  • Adding the Conversation View History Component
  • Creating Custom Step Types
  • Adding Cadence Touchpoint Outcomes
  • Mapping Cadence Touchpoint Outcomes to Conquer Voice Dispositions
  • Using Cadences with Custom Objects
  • Limit Cadence to Object Type
  • Bulk Enroll Multiple Records in Cadence
  • Bulk Remove Multiple Cadence Members
  • Cadence CSV Bulk Enrollment
  • Auto Skip Touchpoint for Do Not Call and Email Opt Out

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