Conquer Voice
Conquer Voice for Mobile
- Linking an Unknown Call on Mobile
- Dispositioning a Call on Mobile
- Receiving an Inbound Call on Mobile
- Placing an Outbound Call on Mobile
Getting Started
- Welcome to Conquer Voice!
- Interface Components
- User Settings
- Using Computer Audio For Calls
- Report an Issue
- Starting an Agent Session using the Dial-In Method
Making a Call
- How to Make a Call
- Add Call via Click to Dial
- Connecting with a Cell Phone - Best Practices
- Campaigns
- Calling Campaign Records that contain Many Numbers
- Queues
Call Controls
Inbound Calls
- Inbound Call Handling
- Call Forwarding
- Call Waiting
- Queue Position Dashboard
- Guide To Inbound Strikes
- Enabling Browser Notifications in Chrome
Greetings and Voicemails
Reports and Dashboards
After a call
- Call Recording Retention
- Dispositions
- Create a Callback Task
- Linking Calls
- Double Linking Guide
- Logging Disposition Fields