Linking an Unknown Call on Mobile
- Navigate to Conquer Mobile in the Menu Bar at the bottom of the screen.
- Click on the Unknown Caller record.
- Search for the matching record within the ‘Search for Record’ box.
- Select the applicable record that you want to link the call to.
Once the record has been selected, click the blue Link button.
Now you are able to disposition the call.
- L = Lead.
- C = Contact.
- You can search by phone number as well, not just name as shown in the screenshot.