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  1. CONQUER Support
  2. CONQUER Management

CONQUER Management

Admin Guides and Implementation

Workspace

  • Conquer Workspace Granular Permissions Description
  • Conquer Workspace Permissions
  • Configuring Phone Numbers
  • Voice
  • AI
  • Call Flows
See all articles and sections

DS Management

  • DS Management Overview
  • Global Settings
  • Settings
  • Agent Groups
  • Agent List
  • Agent Status
See all 18 articles

DS Admin

  • DS Admin Overview
  • Campaigns Overview
  • Creating the Source Report for a Campaign
  • Add or Edit a Campaign
  • Main Campaign Scheduler
  • Dispositions
See all 12 articles

Salesforce

  • Migrate Conquer and SMS Data to new Salesforce Instance
  • Enhanced Inbound Statistics
  • Mandatory Migration | May 6, 2024 | Legacy Inbound → Call Flows
  • Salesforce Sales Engagement (formerly HVS)
  • Google Phasing Out Third-Party Cookies January 2024
  • Salesforce Multi-Factor Authentication (MFA) with Conquer
See all 36 articles

Dynamics

  • Dynamics Configuration Guide
  • Dynamics Campaigns Guide
  • Dynamics Post-Call Automation Guide
  • Using Conquer Voice for Dynamics with KORE

Implementation Guides

  • Implementation || CTI User List
  • Implementation || Project Resources Required
  • Implementation || Kickoff Meeting
  • Dispositions and Campaigns Worksheet Guide
  • Dispositions and Campaigns

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