Salesforce
- Migrate Conquer and SMS Data to new Salesforce Instance
- Enhanced Inbound Statistics
- Mandatory Migration | May 6, 2024 | Legacy Inbound → Call Flows
- Salesforce Sales Engagement (formerly HVS)
- Google Phasing Out Third-Party Cookies January 2024
- Salesforce Multi-Factor Authentication (MFA) with Conquer
- Conquer Event: Purpose Overview & Field Glossary
- Sandbox Refresh Reminders for Conquer Cadence
- GONG Integration
- Conditional Visibility for Lightning Components
- Grant Account Login Access
- Conquer Custom Settings in SFDC
- Set Conquer Voice Callbacks from Tasks
- Salesforce Updates Involving URL Changes Require Additional Configuration
- Setup Screen-Pop in Softphone Layouts
- Permission Sets
- Custom Inbound Logging
- Leads, Contacts, Accounts, Opportunities and Custom Objects Page Layouts
- Task Page Layout
- Make a User Available for Conferencing
- Managing Call Centers
- Network Access
- Sandbox Refresh Reminders for Conquer Voice
- DialSource Sessions: Purpose Overview & Field Glossary
- DialSource Offers: Purpose Overview & Field Glossary
- DialSource Actions: Purpose Overview, and Field Glossary
- Post-Call Automation in the Process Builder
- Lightning Enterprise Path Setup for CTI
- SFDC Lightning Migration Guide
- Call Center Guide