This is the list of your open touchpoints and associated records across every cadence assigned to you. The open touchpoints will be grouped by Cadence.
You can access Open Touchpoints from Cadence Utilities > Open Touchpoints.
Here is where you can see all your Open Touchpoints across every cadence and prioritize accordingly, measuring against due dates, progression in the cadence, or by prospect.
The dates displayed in the date/time fields are derived from your user's time zone settings. The due date/time calculated upon creating a Touchpoint is directly linked to the Business Hours associated with the Cadence. This is contingent on whether the 'Apply Wait Period to Business Days Only' setting is enabled and on the Timezone Source set at the Cadence level.
You can view Search by name, View Touchpoint Details, Sort Touchpoints, Filter Touchpoints, Refresh Touchpoints, Hide/Show All Touchpoints, set pagination options and see the Actions Dropdown.
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