Managers can define locked content in templates that must appear and cannot be changed by users.
To lock text, navigate to Cadence Management > Templates > New Template > Lock/Unlock Text
To lock a section of an email template:
- Highlight the area you want to lock.
- From the template editor, navigate to the dropdown field labeled Unlocked.
- Click the dropdown and select Locked.
- The highlighted area is now locked.
Text can not be locked by character - text has to be locked by section, denoted by line breaks (hitting the “Enter” key)
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