Every time Inbound Ready is on and you are presented an inbound call but do not answer the call, that is considered a strike when your org is using the "Disable Inbound Ready" feature. When you reach the predetermined number of strikes, you will be removed from Inbound Ready.
There are a couple things to keep in mind about your strike count:
- Managers can customize the number of "strikes" before you are removed from Inbound Ready.
- If you intentionally decline the call by clicking the button, it will not count as a strike.
- Strikes don't affect an your idle time.
Strike count can be seen on the Queues Dashboard if you have access to it.
You can read more about Idle Timer Profiles from this article: Idle Timer Profiles.