Joel Mayer
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Recent activity by Joel Mayer Sort by recent activity-
REMINDER: Starting February 21, 2024, we are changing the way that Conquer Agent Sessions present to agents when connecting to an agent's phone or device. To enhance Agent Sessions that are using ...
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Updated for clarity.
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Updated for clarity on Dispositions Sort Order behavior.
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While originally scheduled for Monday August 14, this release has been re-scheduled for Friday August 18 at 2pm Pacific Time.
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A part of this release was rolled back due to a regression. The release note has been amended to reflect this.
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The part of our maintenance intended to make the backup process more resilient for when on-hold music has trouble loading negatively affected a subset of users in Europe who were not able to...
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Updated to better reflect the current issue that users are experiencing.
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UPDATE: Corrected the title to July 27, 2021
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Yep, it sure is! Sorry for the delay, Kayla.
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Our team has been monitoring the issue. Our most recent review shows that intermitent login issues have subsided and the DNS resolution is stable. As a result, Automatic Campaign Refreshes have be...