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Conquer Product

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  • Conquer Voice Release Notes — September 14, 2026

    Conquer Voice Release September 14, 2026 at 6:00 PM EasternVoice - Call Flow Logging Enhancements[ENHANCE] Inbound calls to a Call Flow that never reach an Agent will now log a record in Salesforce...

  • Importing Conquer Denali to Dynamics

    Download the Zip file provided by Conquer. If you do not have the Zip file, contact your Customer Success Manager. Once downloaded, log in to https://make.powerapps.com/ Navigate to Solutions > I...

  • Logging Disposition Fields

      Disposition Fields are extra fields for you to log additional information about a call.  After placing a call on the dialer you are met with the option to disposition the call using a Disposition...

  • Agent List

    The Agent List is where you can check and confirm phone settings for your agents that were added to your Call Centers in your Salesforce Setup.  Note: If you do not see an agent's name in the list ...

  • Main Campaign Scheduler

    Campaign Schedules allow you to assign multiple campaigns to a Campaign Schedule. Utilizing a Campaign Schedule for campaigns gives sales leaders the ability to manage campaigns in one schedule wit...

  • Conquer Cadence Managed Package Version 24.1 Release Notes

    OverviewHello Conquer users - the next iteration of Cadence Package 24 is here! As this is a managed package update, it must be installed into your Salesforce environment in order for the updates t...

  • Report an Issue

    If you need help, we are right here in the application! Click Report Issue button to bring up the report menu. Select a category by clicking the button that closest matches the issue you're exper...

  • Dispositions

    Note: if your org has migrated dispositions over to Workspace, information about dispositions can he found in this article. Creating a New Disposition To create a new Disposition, enter the name of...

  • Conquer Release Notes — August 24, 2026

    Conquer Release August 24, 2026 at 4:00 PM EasternCadence - Preview Cadence PDF Enhancement[ENHANCE] For customers with package 24 installed: the PDF file that is generated when creating or editing...

  • Configuring Disposition Fields

      Overview Disposition Fields provide extra fields for agents to fill out additional information on the record that has been called without needing to edit the record separately. Fields are pulled ...