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Conquer Campaigns Release Notes — August 11, 2026
Conquer Campaigns Release August 11, 2026 at 4:00 PM EasternVoice - Campaigns[IMPROVE] For customers with the adjusted Campaign Refresh feature enabled: Source Reports containing summarized column(...
Importing Conquer Denali to Dynamics
Download the Zip file provided by Conquer. If you do not have the Zip file, contact your Customer Success Manager. Once downloaded, log in to https://make.powerapps.com/ Navigate to Solutions > I...
Logging Disposition Fields
Disposition Fields are extra fields for you to log additional information about a call. After placing a call on the dialer you are met with the option to disposition the call using a Disposition...
Agent List
The Agent List is where you can check and confirm phone settings for your agents that were added to your Call Centers in your Salesforce Setup. Note: If you do not see an agent's name in the list ...
Main Campaign Scheduler
Campaign Schedules allow you to assign multiple campaigns to a Campaign Schedule. Utilizing a Campaign Schedule for campaigns gives sales leaders the ability to manage campaigns in one schedule wit...
Conquer Release Notes — August 11, 2026
Conquer Release August 11, 2026 at 5:00 PM EasternVoice [FIX] For Enterprise package customers leveraging Insights with call score logging enabled: previously the Communication and Engagement score...
Report an Issue
If you need help, we are right here in the application! Click Report Issue button to bring up the report menu. Select a category by clicking the button that closest matches the issue you're exper...
Dispositions
Note: if your org has migrated dispositions over to Workspace, information about dispositions can he found in this article. Creating a New Disposition To create a new Disposition, enter the name of...
Conquer Voice Release Notes — August 4, 2026
Conquer Voice Release August 4, 2026 at 5:00 PM EasternVoice - Denali Workspace[NEW] This release introduces Call Scoring Models, which is available for Insights customers. When enabled, Call Scor...
Configuring Disposition Fields
Overview Disposition Fields provide extra fields for agents to fill out additional information on the record that has been called without needing to edit the record separately. Fields are pulled ...