You can filter out conversations by the date they were created to find a message that was sent or received during a certain timeframe using the Conversation View filter. You can also search conversations by keyword.
- To filter conversations by date created, click on the filter on the top right hand side of the Conversation View component. This will open the filter dropdown.
- In the dropdown, you have options to filter by Type or Date.
Type filters are: Call, Email SMS or Custom
Date filters are: All Time, Today, This Week, This Month, or Custom. Select a filter you want to filter by.
- For using the Date Custom option, enter a Start Date and End date.
Conversations are filtered automatically to your selected filter options.