Filter Conversations

You can filter out conversations by the date they were created to find a message that was sent or received during a certain timeframe using the Conversation View filter.  You can also search conversations by keyword.

Filter Conversations

1. To filter conversations by date created, click on the filter on the top right hand side of the Conversation View component. This will open the filter dropdown.

2. In the dropdown, you have options to filter by Type or Date.
   Type filters are: Call, Email SMS or Custom
   Date filters are: All Time, Today, This Week, This Month, or Custom. Select a filter you want to filter by.

3. For using the Date Custom option, enter a Start Date and End date.

Conversations are filtered automatically to your selected filter options.