You can filter out conversations by the date they were created to find a message that was sent or received during a certain timeframe using the Conversation View filter. You can also search conversations by keyword.
- To filter conversations by date created, click on the calendar icon on the top right hand side of the Conversation View component. This will open the filter dropdown.
- In the dropdown, you have options to filter by All Time, Today, This Week, This Month, or Custom. Select a filter you want to filter by.
- For using the Custom option, enter a Start Date and End date, then click Apply.
Conversations are filtered automatically to your selected filter option.