Joel Mayer
- Total activity 352
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 17
- Subscriptions 191
Activity overview
Latest activity by Joel Mayer-
Joel Mayer created an article,
Conquer Holiday Announcement - Martin Luther King Jr. Day
Greetings, Conquer Family! As we approach Martin Luther King Jr. Day, we wanted to remind you of our upcoming holiday office closure: January 20: Martin Luther King Jr. Day Our Holiday Schedule is ...
-
Joel Mayer commented,
Updated from January 20 to January 21 to reflect corrected maintenance window.
-
Joel Mayer created an article,
Conquer Maintenance Announcement for January 21, 2025
Hi there, Conquer Voice users. We wanted to let you know that on January 21th, Conquer Engineering will be carrying out some important security maintenance updates. During this period, from 8:00 ...
-
Joel Mayer created an article,
Conquer AI Insights for Leaders
Overview Conquer’s AI Insights summarizes and scores calls to enhance customer interactions. By analyzing call recordings using a predefined criteria, users and leaders gain insights into the quali...
-
Joel Mayer created an article,
Conquer AI Insights for Agents
Overview Conquer’s AI Insights provides a summary and scoring of calls, highlighting opportunities to enhance customer interactions by analyzing recordings for sentiments and combining them for a C...
-
Joel Mayer created an article,
Conquer Release Notes for December 27-30, 2024
Conquer AI Release on December 27 at 4:00pm Pacific. [UPDATE] Conquer AI is moving in-house. Currently, there is not any changing any functionality; we are simply replicating what exists. After the...
-
Joel Mayer created an article,
Conquer Holiday Announcement - Christmas 2024 / New Year's 2025
Season’s Greetings, Conquer Family! As we approach the holiday season, we wanted to remind you of our upcoming office closures: December 24-25: Christmas Eve and Christmas Day January 1: New Yea...
-
Joel Mayer created an article,
How to Use Not Ready Reasons
Overview Not Ready Reasons provide a systematic approach for agents to communicate their temporary unavailability toggling off Inbound Ready. This feature facilitates transparency by offering clear...
-
Joel Mayer created an article,
Conquer Release Notes for December 11-12, 2024
Conquer Configuration Improvement on December 11 at 10:00am Pacific. [FIX] We fixed a bug where a bad URL could cause the request to look up custom webadmin permissions to fail. Now, the system cor...
-
Joel Mayer created an article,
Conquer Release Notes for December 4-5, 2024
Conquer Telephony Improvement on December 4 at 8:00pm Pacific. [UPDATE] Call Routing Enhancement: New capabilities to call routing will enhance system flexibility and support operations. These chan...