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Joel Mayer

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Latest activity by Joel Mayer
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    Joel Mayer created an article,

    Conquer Holiday Announcement - May 30 - US Memorial Day

    Hello Conquer family! We wanted to remind you that Conquer will be closed for the in observance of the following holidays: Closed in the US | May 30 | Memorial Day Our Holiday Schedule lists our ...

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    Joel Mayer created an article,

    Conquer Holiday Announcement - US February 21 / EU February 24

    Hello Conquer family! We wanted to remind you that Conquer will be closed for the in observance of the following holidays: Closed in the US | February 21 | Presidents' Day Closed in Europe | Febru...

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    Joel Mayer created an article,

    Cadence Touchpoint Notes

    You can access Notes from both the Cadence Utilities drawer and Cadence Actions on a Salesforce record by clicking Actions Dropdown and then clicking on Notes. Overview Notes are Cadence touchpoint...

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    Joel Mayer commented,

    Alex Schutte and Nikki Shepard  service has been restored.An update to the article has been added.

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    Joel Mayer commented,

    Updated to better reflect the current issue that users are experiencing.

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    Joel Mayer created an article,

    Conquer Voice Service Advisory August 18, 2021

    Hello, Conquer Voice users. We are receiving reports of Conquer Voice not fully loading and an inability to make or receive calls.   Other areas of Conquer could also be impacted.   Our development...

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    Joel Mayer created an article,

    Refresh Conversations

    Refresh Conversation View to get the latest updates on conversations with a record and be confident you are up to speed on the latest developments. Refresh Conversations In Conversation View, click...

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    Joel Mayer created an article,

    Hide/Show All Conversations

    Hide all messages in Conversation View for an easier view of all the conversation threads that occurred with a record. In contrast, show all conversations to view the message content within each co...

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    Joel Mayer created an article,

    Filter Conversations

    You can filter out conversations by the date they were created to find a message that was sent or received during a certain timeframe using the Conversation View filter.  You can also search conver...

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    Joel Mayer created an article,

    Keyword Search for Conversation View

    Keyword Search for Conversation view is a quick and natural way to filter to conversations you might be searching for.  You can also filter conversations by date. Search for a keyword To start sear...