Nikki Shepard
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Conquer Maintenance Announcement for March 21, 2026
Hello Conquer users! We wanted to let you know that on Saturday, March 21st Conquer Engineering will be performing routine maintenance. During this period, from 3:00 PM to 5:00 PM Pacific Time, you...
Advisory: Salesforce Spring '26 Release
Conquer customers using Salesforce are scheduled to receive Salesforce's Spring '26 Release as early as 1/17/2026, based on your specific Production Salesforce Instance. Check the Salesforce Mainte...
Email Unsubscribe Feature
OverviewWhen enabled, an unsubscribe URL is dynamically inserted into emails sent via Conquer Email. The hyperlink will display below the email signature. Since this URL is inserted dynamically, i...
Conquer Event: Purpose Overview & Field Glossary
Conquer Event A Conquer Event is an object whose purpose is to supplement reporting on meetings booked using Scheduler. Two records are created in Salesforce when the recipient of a Scheduler link...
Conquer Release Notes — April 23, 2026
Conquer Release April 23, 2026 at 2:00 PM PacificVoice - Denali Workspace[FIX] Call Flows using CRM Queries no longer need to be resaved when the CRM Query is edited in order to respect the updated...
Conquer Release Notes — April 9, 2026
Conquer Release April 9, 2026 at 2:00 PM PacificVoice - Denali Workspace[FIX] For customers leveraging Insights: rows will now display correctly when sorting the Length column within the Insights p...
Conquer Release Notes — April 6, 2026
Conquer Release April 6, 2026 at 2:00 PM PacificCadence - Email Templates[NEW] Merge fields for the Case Object are now available when creating Email Templates. Please note that Cadence Package 23 ...
Conquer Release Notes — April 3, 2026
Conquer Release April 3, 2026 at 2:00 PM PacificVoice - Softphone[CHANGE] When dialing within a Campaign, in the event of a failure to render the Dispositions from the Campaign's Disposition Group ...
Conquer Release Notes — March 30, 2026
Conquer Release March 30, 2026 at 2:00 PM PacificCadence - Cadence Management[ENHANCE] The Phone, Email, Custom Step, and A/B Nodes are now visually numbered for easier reference when creating a Ca...
Conquer Release Notes — April 7, 2026
Conquer Release April 7, 2026 at 2:00 PM PacificVoice - Softphone[CHANGE] For customers with Speed to Lead enabled: added a two second protection on the Speed to Lead button to prevent an Agent fro...