Mitch Wilmarth
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Telephony Service Announcement for June 24, 2026
We have received reports of some users encountering a "Max Lines Reached" message in Conquer Voice when no calls are active. Affected users may be unable to place or connect calls, unable to end or...
Telephony Service Announcement for June 22, 2026
We have received reports of some users being unable to connect to Conquer Voice and experiencing failed or dropped calls. Affected users may see an "Invalid Request" message ("We're setting up your...
Salesforce Multi-Factor Authentication (MFA) with Conquer
Multi-Factor Authentication (MFA) impacts with Conquer Since February 1, 2022, Salesforce has announced Multi-Factor Authentication (MFA) to access Salesforce products which is not compatible with ...
Dispositions
A Disposition corresponds to the outcome of the call. Each company’s Dispositions are customized to fit their specific process. The Disposition is the last thing you should select to complete the c...
How to Make a Call
Before you can use Conquer Voice, visit the Welcome to Conquer Voice! article to understand where to locate the Conquer Voice dialer and how to complete first time user registration. Audio Connecti...
Take Notes
Taking notes while on a call can be essential when important information is brought up. Whether your are reminding yourself to call a client back or to take note about their interest, it's importan...
Conquer Workspace Release Notes for January 25, 2023
Good afternoon, Conquer users. This release updates Conquer Workspace, currently the home of Call Flows and Cadence in Salesforce. [FIX] Fix a bug where viewing a Cadence in the Cadence flow builde...