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Mitch Wilmarth

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Latest activity by Mitch Wilmarth
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    Mitch Wilmarth created an article,

    Salesforce Multi-Factor Authentication (MFA) with Conquer

    Multi-Factor Authentication (MFA) impacts with Conquer Since February 1, 2022, Salesforce has announced Multi-Factor Authentication (MFA) to access Salesforce products which is not compatible with ...

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    Mitch Wilmarth created an article,

    Conquer Workspace Release Notes for January 25, 2023

    Good afternoon, Conquer users. This release updates Conquer Workspace, currently the home of Call Flows and Cadence in Salesforce. [FIX] Fix a bug where viewing a Cadence in the Cadence flow builde...

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    Mitch Wilmarth created an article,

    Dispositions

    A Disposition corresponds to the outcome of the call. Each company’s Dispositions are customized to fit their specific process. The Disposition is the last thing you should select to complete the c...

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    Mitch Wilmarth created an article,

    Take Notes

    Taking notes while on a call can be essential when important information is brought up. Whether your are reminding yourself to call a client back or to take note about their interest, it's importan...

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    Mitch Wilmarth created an article,

    How to Make a Call

    Before you can use Conquer Voice, visit the Welcome to Conquer Voice! article to understand where to locate the Conquer Voice dialer and how to complete first time user registration. Audio Connecti...