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Conquer Campaigns Release Notes — August 11, 2026
Conquer Campaigns Release August 11, 2026 at 4:00 PM EasternVoice - Campaigns[IMPROVE] For customers with the adjusted Campaign Refresh feature enabled: Source Reports containing summarized column(...
Conquer Release Notes — August 11, 2026
Conquer Release August 11, 2026 at 5:00 PM EasternVoice [FIX] For Enterprise package customers leveraging Insights with call score logging enabled: previously the Communication and Engagement score...
Calling Campaign Records that contain Many Numbers
If a record has many phone numbers, agents can call on an alternative number(s) - up to 10 - for the record using click to dial. This gives agents the ability to decide which phone number (or all ...
Missed Calls
If your administrator has enabled Missed Call Logging in Conquer Settings, you can take advantage of seeing information pertaining to inbound calls which you have missed or not answered. If you mis...
Conquer Voice Release Notes — August 4, 2026
Conquer Voice Release August 4, 2026 at 5:00 PM EasternVoice - Denali Workspace[NEW] This release introduces Call Scoring Models, which is available for Insights customers. When enabled, Call Scor...
Conquer Campaigns Release Notes — July 31, 2026
Conquer Campaigns Release July 31, 2026 at 12:30 PM EasternVoice - Campaigns[CHANGE] This release is directly related to Salesforce requiring an additional step-up challenge when performing report ...
Conquer Voice Release Notes — July 14, 2026
Conquer Voice Release July 14, 2026 at 5:00 PM EasternVoice - Denali Workspace[FIX] For Customers with Extension Defaults configured, Users may have experienced data display issues when editing an ...
Conquer Cadence Release Notes — July 2, 2026
Conquer Cadence Release July 2, 2026 at 2:30 PM EasternCadence Management - User Authentication[ENHANCE] New "Auth Error" columns have been added to the User Authentication page within Cadence Mana...
Conquer Cadence Release Notes — June 25, 2026
Conquer Cadence Release June 25, 2026 at 4:30 PM Eastern[FIX] For customers leveraging Team Cadence, the Queue dropdown in the Cadence Type section within Cadence Settings is now searchable. Note t...
Conquer Cadence Managed Package Version 24.0 Release Notes
OverviewHello Conquer users - the first iteration of Cadence Package 24 is here! As this is a managed package update, it must be installed into your Salesforce environment in order for the updates ...