Joel Mayer
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Porting Phone Numbers to Conquer Voice
Moving your phone numbers to Conquer Voice is called porting. This article covers what we'll need from you, how long it takes, and what to expect along the way.TABLE OF CONTENTS Overview Informatio...
Telephony Service Degredation Announcement July 9, 2026
Conquer is currently investigating sporadic reports of delayed agent connections, delayed outbound dialing or dropped calls among a subset of users. Update: 7:16 AM PT - Our team has made some a...
Conquer Holiday Announcement - Juneteenth / Independence Day
Hello Conquer family,We want to inform you that Conquer will be closed on a few upcoming holidays. Our operations and availability will be limited on the 3 days listed below. Juneteenth - June 19...
Conquer Holiday Announcement - Memorial Day
Hello Conquer family!We wanted to take a moment to remind everyone that Conquer will be closed in observance of an upcoming holiday. This closure affects our operations and availability on the spec...
Conquer Voice Service Announcement -- March 17, 2026
3:18 AM PT - The Conquer support team became aware of some agent session connections and outbound calls to international destinations failing to complete. Our team is actively investigating to ide...
Conquer: Salesforce Open CTI Retirement FAQ
Important information: Salesforce has announced the planned retirement of the Open CTI framework, with a full retirement date scheduled for February 28, 2028. Additionally, beginning in February 20...
Conquer Voice Service Announcement -- February 19, 2026
Conquer is receiving reports from European users attempting to connect their Agent Sessions via Call Me. Computer Audio is not impacted. Users in the US are not impacted at this time. We are cur...
Conquer Holiday Announcement - Presidents Day
Hello, Conquer Family!We wanted to give you a quick reminder about our upcoming office closure in observance of Presidents Day:Presidents Day – Monday, February 19You can check our Holiday Schedule...
Conquer Voice Service Announcement -- January 21, 2026
Conquer is receiving reports that some user Agent Sessions are slow to connect or in some cases failing to stay connected when using the Call Me method. Computer Audio sessions are unaffected. Ou...
Conquer Holiday Announcement - Martin Luther King Jr. Day
Hello, Conquer Family!We wanted to kindly remind you about our upcoming office closure in observance of Martin Luther King Jr. Day:Martin Luther King Jr. Day – Monday, January 19See our Holiday Sch...