Implementation
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Activity overview
Latest activity by Implementation-
Implementation created an article,
Set Conquer Voice Callbacks from Tasks
In Conquer Voice, Agents have the ability to set Callback Tasks directly from the soft phone while on a call or in wrap-up state (call hung up but not yet Dispositioned) with a prospect. But what ...
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Implementation created an article,
Implementation || CTI User List
The CTI User List is a critical document used to kickoff the implementation and used for Conquer setup, configuration, and ongoing support. The CTI User List will be used to set up the initial Con...
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Implementation created an article,
Implementation || Project Resources Required
It is important to ensure the right resources are available throughout the various implementation phases. Please review the resources required and be prepared to provide names and contact informati...
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Implementation created an article,
Implementation || Kickoff Meeting
Welcome to the start of your Conquer Implementation! Our Professional Services experts look forward to partnering with you and your team on a successful implementation. The Kickoff Meeting serves ...