3:18 AM PT - The Conquer support team became aware of some agent session connections and outbound calls to international destinations failing to complete. Our team is actively investigating to identify the cause and implement a resolution as quickly as possible. We will provide another update as soon as additional information is available.
Update 4:00 AM PT - Our dev and engineering teams are actively engaged to address the issue affecting agent session connections and outbound calls to international destinations, which are currently intermittently failing to complete. We will provide further updates as more information becomes available.
Resolved 4:08 AM PT - Our team identified and addressed the issue to restore regular international calling behavior.
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