Nikki Shepard
- Total activity 47
- Last activity
- Member since
- Following 0 users
- Followed by 1 user
- Votes 0
- Subscriptions 25
Articles
Recent activity by Nikki Shepard Sort by recent activity-
Conquer Release Notes — March 10, 2026
Conquer Release March 10, 2026 at 12:00 PM PacificVoice - Maintenance[UPDATE] This is an infrastructure update in preparation for the Conquer Voice Plus product offering.
Conquer Voice Managed Package Version 12.56s and 12.77e Release Notes
Conquer Voice Managed Package Version 12.56 (Standard) and 12.77 (Enterprise) ReleasePackage 12.56 (Standard) and 12.77 (Enterprise) for Conquer Voice are managed package updates, and must be insta...
Conquer Release Notes — March 4, 2026
Conquer Release March 4, 2026 at 1:00 PM PacificVoice - DS Management[ENHANCE] Barge functionality is now available within the Agent Status page which provides the ability to join an Agents active ...
Conquer Release Notes — February 19, 2026
Conquer Release February 19, 2026 at 2:00 PM PacificCadence - Cadence Management[FIX] Resolved an issue where the Cadence Builder interface could become unresponsive or lag when creating, editing, ...
Conquer Release Notes — February 12, 2026
Conquer Release February 12, 2026 at 10:00 AM PacificCadence - Email[ENHANCE] Email Opt Out functionality within Conquer Email can now be configured to respect custom boolean/checkbox fields on Sta...
Conquer Release Notes — January 28, 2026
Conquer Release January 28, 2026 at 2:00 PM Pacific -- This release was rolled back.Voice - AI Insights[UPDATE] As Conquer continues to enhance our AI to improve accuracy and value, we've upgraded ...
Conquer Release Notes — January 22, 2026
Conquer Release January 22, 2026 at 3:00 PM PacificVoice - Denali Workspace[CHANGE] For Insights customers, the Disposition filter option has been updated to display all available Dispositions to s...
Conquer Release Notes — January 15, 2026
Conquer Release January 15, 2026 at 2:00 PM PacificVoice - Softphone[FIX] Corrected a spelling error within a toast message that appears in the softphone when an inbound call was answered by anothe...
Conquer Release Notes — January 8, 2026
Conquer Release January 8, 2026 at 2:00 PM PacificVoice - Computer Audio[UPDATE] Computer Audio Timeout configuration is now available within the DS Management | Settings page. Previously only a si...
Conquer Release Notes — December 18, 2025
Conquer Release December 18, 2025 at 4:00 PM PacificVoice - Maintenance[UPDATE] This is an infrastructure update in preparation for the Conquer Voice Plus product offering.