Joel Mayer
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Recent activity by Joel Mayer Sort by recent activity-
Conquer Email Release Notes for August 9, 2024
Good morning, Conquer Email users. This release focuses on the email composer. It is scheduled for 7:00 am Pacific Time on August 9. [NEW] You can now set a default font family and font size at the...
Conquer Release Notes for July 30-31, 2024
Good morning, Conquer users. This release continues our performance improvements and optimizations for Conquer Voice and Email. Conquer Email Email Enhancement for July 30 at 12:00 PM Pacific Time....
Conquer Voice Release Notes for July 23, 2024
Good morning, Conquer Voice users. This release focuses on infrastructure optimizations and enhancements for Conquer Voice. Softphone Improvement for July 23 at 2:00 PM Pacific Time. [FIX] Througho...
Conquer Release Notes for July 16-18, 2024
Good morning, Conquer users. This release focuses on performance improvements and optimizations for Conquer Voice and Email. Conquer Voice Telephony Improvements for July 16 at 10:45 AM Pacific Ti...
Conquer Voice Release Notes for July 10-12, 2024
Good afternoon, Conquer Voice users. This release focuses on infrastructure optimizations and enhancements for Conquer Voice. WebRTC Improvements for July 12 at 2:00 PM Pacific Time. [FIX] Resolve...
Conquer Email Release Notes for July 8, 2024
Good afternoon, Conquer Email users. This release focuses on templates for Email in Cadence. It is scheduled for 9:30pm Pacific Time on July 8. [CHANGE] Added the ability to control access to ema...
Conquer Email Release Notes for June 26, 2024
Good afternoon, Conquer users. This release includes and enhancement to Conquer Email and rolled out at 2:00pm PT on June 26. [NEW] Introduced the ability for Cadence Customers to enable a new feat...
Conquer Voice Release Notes for June 20, 2024
Good afternoon, Conquer Voice users. This release will be rolled out on June 20 at 1:00 PM Pacific Time. [NEW] Added a "Flag For Review" checkbox in the softphone when the enable_flag_call_for_re...
Conquer Voice Release Notes for June 18, 2024
Good afternoon, Conquer Voice users. This release will be rolled out on June 18 at 2:00 PM Pacific Time. [NEW] The agent state time has been incorporated into the Queues Dashboard. State Time is t...
Conquer Voice Release Notes for June 13, 2024
Hello, Conquer Voice users. This release contains updates to the voicemail service. It is scheduled for 12pm Pacific Time on June 13. [CHANGE] Improved logging to catch any errors we have with voic...