Joel Mayer
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Conquer Release Notes for October 21-22, 2024
Hello, Conquer users. We're pushing out even more improvements, this time related to the Softphone and Call Logging. Conquer Voice Logging release for October 21 at 7:00pm Pacific. [FIX] Addresses ...
Conquer Release Notes for October 17-20, 2024
Hello, Conquer users. We're rolling out some more backend improvements, now related to Cadence Management, Call Center Sync, and Telephony. Conquer Cadence Management Enhancements for October 17 at...
Conquer Release Notes for October 8-10, 2024
Hello, Conquer users. We're rolling out some more backend improvements related to User Sync and Call Logging. Conquer Cadence Processing Improvements for October 8 at 11:15am Pacific.[FIX] Adjusted...
Conquer Release Notes for October 1-2, 2024
Hello, Conquer users. We've got a couple backend improvements for you today. Conquer Voice Whispering and Recording hotfix for October 1 at 12:30pm Pacific.[FIX] A small number of users who might...
Conquer Release Notes for September 25-27, 2024
Hello, Conquer users. We've got a couple notes for you regarding Conquer Voice and Conquer Email. Conquer Email Improvement for September 25 at 10:00 AM Pacific Time[FIX] Resolved an issue where so...
Conquer Release Notes for September 18-19, 2024
Conquer Voice Softphone Improvement for September 18 at 10:30 AM Pacific Time [CHANGE] Adds corrected behavior if microphone permissions are disabled for Computer Audio during an active call, the d...
Conquer Release Notes for September 4-5, 2024
Conquer Voice Queue Improvement for September 4 at 2:00 PM Pacific Time [ENHANCE] The issue where changes to the Current Call Cap were not being saved in the Queues Dashboard for customers using Ca...
Conquer Voice Release Notes for August 28-30, 2024
Good morning, Conquer Voice users. This release focuses on infrastructure optimizations and enhancements for Conquer Voice. Telephony Improvements for August 28 at 2:00 PM Pacific Time -- Rolled ba...
Conquer Voice Release Notes for August 23, 2024
Good morning, Conquer Voice users. This release is focused on an enhancement for Conquer Voice Inbound DID reporting. [CHANGE] The filenames for the voicemail greeting and inbound greeting have b...
Conquer Voice Release Notes for August 20-22, 2024
Good morning, Conquer Voice users. This release focuses on infrastructure optimizations and enhancements for Conquer Voice. Workspace Improvements for August 20 at 2:00 PM Pacific Time [NEW] A View...