Joel Mayer
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Conquer Release Notes for December 11-12, 2024
Conquer Configuration Improvement on December 11 at 10:00am Pacific. [FIX] We fixed a bug where a bad URL could cause the request to look up custom webadmin permissions to fail. Now, the system cor...
Conquer Release Notes for December 4-5, 2024
Conquer Telephony Improvement on December 4 at 8:00pm Pacific. [UPDATE] Call Routing Enhancement: New capabilities to call routing will enhance system flexibility and support operations. These chan...
Conquer Release Notes for November 27, 2024
Conquer Voice Queue Dashboard Improvement for November 27 at 7:00pm Pacific. [FIX] Idle Timers have been updated to address an issue for inbound calls shorter than the organization’s minimum call...
Conquer Release Notes for November 20-21, 2024
Hello Conquer Users. We have number of releases related to Conquer Email, AI Insights, Telephony, and an updated Conquer Voice managed package. Conquer Voice Package 12.65 on November 20 at 12:30 P...
Conquer Release Notes for November 18-19, 2024
Hello Conquer Users. These releases bring enhancements to AI Battle Cards and Workspace for Cadence. Conquer Battle Cards Improvement for November 18 at 2:00pm Pacific.[ENHANCE] For Customers lever...
Conquer Release Notes for November 14, 2024
Hello Conquer Users. This release is for our Microsoft Dynamics customers to improve call logging. Conquer Logging Improvements for November 14 at 1:30pm Pacific. [FIX] An issue where disposition n...
Conquer Release Notes for November 6-7, 2024
Hello Conquer Users. Here are a couple releases that will introduce backend enhancements and improve the overall experience for admins and users of the softphone. Conquer Backend Improvements for ...
Conquer Release Note for November 4, 2024
Conquer Web Admin Improvements for November 4 at 2:00pm Pacific. This hotfix includes the latest updates and improvements for the platform used by DS Managment and DS Admin. [ENHANCE] For organizat...
Conquer Release Note for November 1, 2024
Conquer Improvements for November 1 at 1:30pm Pacific. [FIX] Several enhancements and fixes to improve the overall system performance and security. This includes upgrading certain database applicat...
Conquer Release Note for October 28, 2024
Conquer Cadence Processing Improvements for October 28 at 6:00pm Pacific. [FIX] This update continues the work we did to adjust the timing in our order of operations to address edge cases related t...