Joel Mayer
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Recent activity by Joel Mayer Sort by recent activity-
Telephony Advisory for June 28, 2025
Good morning, Conquer Voice users.We want to let you know that we are currently looking into reports of limited or to no access to the Conquer Voice dialer. Other application may also be impacted....
Conquer Holiday Announcement - Independence Day (US)
Hello, Conquer Family!As the US Independence Day approaches, please note our upcoming multi-day office closure to help you plan ahead.Independence Day // July 4th & 7th Our Holiday Schedule is ava...
Conquer Release Notes up to June 20, 2025
Conquer Workspace Release for June 17, 2025 at 3:00PM Pacific -- POSTPONED [UPDATE] Resolved excessive scrolling when clicking 'Add Conquer Roles' in Workspace Permissions, making the process smoot...
Conquer Holiday Announcement - Juneteenth
Hello Conquer family!With Juneteenth comping up tomorrow, we want to take a moment to remind you about our holiday office closure. It's important for us to keep you informed so that you are prepare...
Conquer Release Notes up to June 13, 2025
Conquer Voice Release for June 12, 2025 at 2:00PM Pacific[NEW] Originally set for June 6, this update adds Blocked Numbers for Call Flows in Workspace. Administrators can now block abusive inbound ...
Conquer Release Notes up to June 6, 2025
Conquer Maintenance Release for June 2, 2025 at 4:00PM Pacific[CHANGE] We've updated our error tracking to send only one alert for specific issues, reducing duplicate messages and improving our sys...
Lightning Enterprise Path Setup for CTI
To set up the Enterprise package in SFDC Lightning orgs, follow these steps. SFDC Classic orgs and the standard package do not require this. If the client org is on Lightning during the Enterprise ...
Conquer AI Insights for Agents
Overview Conquer’s AI Insights provides a summary and scoring of calls, highlighting opportunities to enhance customer interactions by analyzing recordings for sentiments and combining them for a C...
Conquer Release Notes up to May 30, 2025
Conquer Cadence Release for May 19 at 3:00 PM Pacific [NEW] A new feature has been added to the Cadence flow builder for Workspace Cadence/Voice Users. This allows for the addition of an AB Test st...
Conquer Managed Package 23 Release Notes
OverviewManaged Package 23 introduces several exciting new features and enhancements to improve user experience and functionality.Key highlights include the addition of A/B Test Steps in Cadence Bu...