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Brian Kludas

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Latest activity by Brian Kludas
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    Brian Kludas created an article,

    Conquer Service Announcement - March 24, 2026

    7:30am PDT: Conquer support has been made aware of page loading issue with Cadence Management and Denali Workspace. We are working on resolving this issue and will provide updates as we have more i...

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    Brian Kludas created an article,

    Conquer Service Announcement - March 17, 2026

    8:52am PDT: The Conquer support team was made aware of a degradation in services due to an issue with a vendor database outage. This is causing slowness and loading issues.Our dev and engineering t...

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    Brian Kludas created an article,

    Conquer Service Notification - November 8, 2025

    The Conquer support and engineering teams have received multiple reports of Campaign issues.The team is working to address these issues and we will provide an update when more information is availa...

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    Brian Kludas created an article,

    Conquer Service Announcement: October 20th, 2025

    Conquer support teams are receiving multiple reports of lagging UI performance and some connection issues. We are aware of both the AWS and Salesforce current outages/issues that appear to be the c...

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    Brian Kludas created an article,

    Conquer Voice Service Announcement, June 28th 2025

    At approximately 6am PDT it was reported to the Conquer engineering team that the dialer was not loading. By 6:30am PST the team had identified an issue with the Conquer domain DNS which was causin...

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    Brian Kludas created an article,

    Conquer Service Announcement - Workspace "Business Hours" Dropdown

    On Tuesday, April 8th, Conquer released an update to Workspace to filter out inactive business hours from ‘Business Hours’ dropdown in Cadence Settings in preparation for a new package release. A b...

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    Brian Kludas created an article,

    Conquer Service Notice: Scheduler Downtime

    UPDATE: at 2:02pm Pacific time, the issues has been resolved and schedule functionality restored. At 1:00pm Pacific time, the Conquer team was alerted to an issue preventing users from booking meet...

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    Brian Kludas created an article,

    Conquer Service Announcement for January 29th, 2025

    At 9:30 am Pacific, an issue was reported regarding call quality for using placing calls on the East Coast for all users. The team diagnosed the issue was coming from a Point of Presence or POP wit...

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    Brian Kludas created an article,

    Conquer Service Announcement for October 7, 2024 (Recordings Outage)

    This afternoon from 12:28pm to 12:50pm Pacific Time an outage occurred that impacted voice recordings. The engineering team identified the outage with our vendor and immediately began monitoring th...