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Blake Cohen

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Activity overview

Latest activity by Blake Cohen
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    Blake Cohen created an article,

    Release Notes for April 14, 2021

    Good afternoon, everyone. Today we've got a couple of logging changes for Inbound that will improve the ability to track and report on missed calls.    [CHANGE] Added Call ID to missed calls for th...

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    Blake Cohen created an article,

    Release Notes for April 20, 2021

    Good afternoon, everyone. This is a large release with several much-anticipated changes and bugfixes. The full release will be completed after hours (Pacific time) this evening.    Changes [CHANGE]...

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    Blake Cohen created an article,

    Release Notes for March 24, 2021

    Good afternoon, everyone. Development is pleased to have prepared another release with a large number of much-anticipated bugfixes! Changes [CHANGE] Replaced text in Conquer Voice softphone for ini...

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    Blake Cohen created an article,

    Release Notes for March 17, 2021

    Good morning, everyone! Yesterday evening after hours, our development team successfully deployed a release with a robust collection of changes and bugfixes.  Changes [CHANGE] Email can now be chan...

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    Blake Cohen created an article,

    Release Notes for March 15, 2021

    Good morning, everyone! With today's release, DialSource Denali is now officially Conquer Voice!  Changes [CHANGE] Welcome Screen released for softphone. This is a sign-up screen for new users to w...

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    Blake Cohen created an article,

    Denali Service Announcement March 10, 2021

    This afternoon at 3:42pm PST, Oracle (DYN) suffered a massive DNS outage. This took down a lot more than just DialSource, but DialSource was globally impacted. The entire Denali system as well as a...

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    Blake Cohen created an article,

    Denali Maintenance Announcement March 2, 2021

    Good afternoon, Denali users. This evening at 5pm Pacific Time, our development team will be performing database maintenance on our Campaigns infrastructure. The maintenance window is estimated to ...

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    Blake Cohen created an article,

    Denali Service Announcement February 17, 2021

    Good morning, Denali users. Our development team has identified an issue that is preventing users from connecting to the system. Some outbound calls may also have issues connecting. All hands are o...

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    Blake Cohen created an article,

    Denali Maintenance Announcement February 1, 2021

    Good afternoon, Denali users. This evening at 5pm Pacific Time, our development team will be performing system maintenance. The maintenance is estimated to last approximately 15 minutes. No client ...

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    Blake Cohen created an article,

    Release Notes for January 29, 2021

    Good morning, Denali users. This weekend's release brings several much-anticipated bugfixes and performance improvements for the Denali softphone. Several of these changes and bugfixes relate to Ca...