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Blake Cohen

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Activity overview

Latest activity by Blake Cohen
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    Blake Cohen created an article,

    Conquer Voice Release Notes for October 22, 2021

    Good afternoon, Conquer Voice users. This latest release includes several bugfixes and quality of life changes. It was rolled out the afternoon of Friday October 22.  Fixes [FIX] Fixed a bug where ...

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    Blake Cohen created an article,

    Conquer Voice Service Advisory October 13, 2021

    Good morning, Conquer Voice users. Our developers have detected an issue that may result in delayed loading, delayed responsiveness, or instances of "network error" in the softphone. They are activ...

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    Blake Cohen created an article,

    Conquer Voice Service Announcement September 29, 2021

    Good afternoon, Conquer Voice users. We have received reports of intermittent slow loading of the Conquer softphone for some end users. Our developers are actively investigating.    Update 1:20pm P...

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    Blake Cohen created an article,

    Telephony Service Advisory September 27 and ongoing, 2021

    Good morning, Conquer Voice users. Our telecom team has been notified that Bandwidth, a commonly used telecom provider, is currently experiencing a DDoS attack. Agents with A Leg (agent session) nu...

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    Blake Cohen created an article,

    Release Notes for September 8, 2021

    Good afternoon, everyone. This release is live as of publishing and contains several changes designed to improve the end user experience. Fixes [FIX] Fixed a bug where automated emails would always...

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    Blake Cohen created an article,

    East Coast Telecom Advisory September 2, 2021

    Good day, Conquer Voice users. As you all are likely aware, there are currently several weather incidents impacting large parts of the eastern US and Canada, largely related to Hurricane Ida. These...

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    Blake Cohen created an article,

    Conquer Voice Service Window September 1, 2021

    Good afternoon, Conquer Voice users. Tonight at 9pm Pacific Time, our development team will be performing database maintenance. The process is predicted to take approximately 15 minutes. During the...

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    Blake Cohen created an article,

    Conquer Suite Package Update 14.7.0.0 - 14.9.0.0

    The following packages were released in quick succession, each containing a new change or bugfix. As of writing, the 14.9.0.0 package is the most up to date.    14.7.0.0 [CHANGE] Default sort order...

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    Blake Cohen created an article,

    Conquer Voice Service Window August 19, 2021

    Good afternoon, Conquer Voice users. Tonight at 9pm Pacific time, our developers will be pushing the latest release. This service window will last approximately 10-15 minutes and during the window,...

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    Blake Cohen created an article,

    Release Notes for August 19, 2021

    Good afternoon, everyone. This release contains a variety of improvements and bugfixes. It will be pushed tonight at 9pm Pacific time on August 19, 2021. Refer to our service announcement for detai...