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Blake Cohen

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Activity overview

Latest activity by Blake Cohen
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    Blake Cohen created an article,

    Conquer Voice Release Notes for February 7, 2023

    Good evening, Conquer Voice users. This release is scheduled for Tuesday February 7 at 2pm Pacific Time. [FIX] Fixed a bug where pressing the # key while using the Monitor or Whisper features in th...

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    Blake Cohen created an article,

    Conquer Voice Release Notes for February 1, 2023

    Good afternoon, Conquer Voice users. This release is scheduled to deploy to a single Conquer Voice server on February 1, 2023 at 2pm Pacific Time; then to all other Conquer Voice servers on Februar...

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    Blake Cohen created an article,

    Conquer Voice Release Notes for January 18, 2023

    Good afternoon, Conquer Voice users. This release contains bugfixes for the Voice platform that impacted call logging and end user connectivity. [FIX] Fixed a bug that caused users to be unable to ...

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    Blake Cohen created an article,

    Conquer Voice Release Notes for January 7, 2023

    Good afternoon, Conquer Voice users. These fixes were released on Saturday January 7 outside of normal business hours. This release addresses Speed to Lead-related items.   [FIX] Fixed a bug where ...

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    Blake Cohen created an article,

    Conquer Voice Release Notes for January 6, 2023

    Good afternoon, Conquer Voice users. This release contains a bugfix for our Call Flows clients. [FIX] Fixed a bug where Standalone Queues can play their Inbound Greeting twice under certain circums...

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    Blake Cohen created an article,

    Conquer Voice Maintenance Announcement for January 5, 2023

    Good morning, Conquer Voice users. This evening at 7pm Pacific Time, Conquer Engineering will be performing system maintenance. The maintenance window is estimated to last 5-10 minutes and during t...

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    Blake Cohen created an article,

    Conquer Voice Release Notes for January 5, 2023

    Good evening, Conquer Voice users. This release adds multiple skill support to our Call Flows feature set.  [NEW FUNCTIONALITY] Added multi-skill support to Skill Groups in Call Flows. With multi-s...

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    Blake Cohen created an article,

    Conquer Email Release Notes for December 29, 2022

    Good afternoon, Conquer Email users. This release brings new functionality to email signatures and templates.  [NEW FUNCTIONALITY] Added backend support for Independent Email Signatures, which allo...

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    Blake Cohen created an article,

    Conquer Voice Maintenance Announcement for December 27, 2022

    Good morning, Conquer Voice users. This afternoon at 4pm Pacific Time, Conquer Engineering will be performing system maintenance for internal improvements. No downtime is scheduled and no user impa...

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    Blake Cohen created an article,

    Conquer Email Release Notes for December 20, 2022

    Good afternoon, Conquer Email users. This release includes a much-anticipated new feature! [NEW FUNCTIONALITY] Added the ability to create re-usable Email Footers that can be attached to specific C...