Blake Cohen
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Activity overview
Latest activity by Blake Cohen-
Blake Cohen created an article,
Conquer Workspace Maintenance Announcement for September 21, 2023
Good afternoon, Conquer users. We have a maintenance release scheduled for 2pm Pacific Time on September 21. The maintenance affects Conquer Workspace, which is the home of some administrative feat...
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Blake Cohen created an article,
Conquer Release Notes for September 19, 2023
Good afternoon, Conquer users. This release contains security updates for authorization items. It was released on September 19 at 12:30pm Pacific Time. [CHANGE] Added encryption to Zoom and OAuth t...
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Blake Cohen created an article,
Conquer Release Notes for September 12, 2023
Good morning, Conquer users. This release is scheduled for Tuesday September 12 at 2pm Pacific Time. It contains a new feature for our Voice clients who use Call Flows, as well as a couple of email...
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Blake Cohen created an article,
Release Notes for Conquer Package 21.26.0.0
Hello, Conquer partners. This package update includes new custom settings for creating additional features and controls related to cleanup activities, recovery, field updates, and additional loggin...
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Blake Cohen created an article,
Conquer Voice Release Notes for August 23, 2023
Good afternoon, Conquer Voice users. This release contains changes and fixes for the Conquer Voice softphone. The release went live on August 23 at 12:45pm Pacific Time. [CHANGE] Added click prote...
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Blake Cohen commented,
The release has been re-scheduled for a future date TBD.
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Blake Cohen created an article,
Conquer Mobile Release Notes for August 14, 2023
Good afternoon, Conquer Voice users. This release contains improvements to the appearance of Conquer Mobile. There are no major functionality changes, but the changes should improve usability for C...
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Blake Cohen created an article,
AI Battle Cards Admin Guide
Overview AI Battle Cards was introduced in August 2023 and prompts a Conquer Voice user to open a pre-configured Battle Card during an active call that is triggered by definable key words spoken by...
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Blake Cohen created an article,
AI Battle Cards User Guide
Overview AI Battle Cards are pre-configured by your manager or admin to automatically deliver relevant topic-based information to you during your calls, based on key words or phrases that the perso...
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Blake Cohen created an article,
Conquer Email Service Announcement for August 9, 2023
Good morning, Conquer Email users. Conquer Engineering has identified an issue causing the Conquer Email composer to load at a long delay or not load at all. They are working on a fix now. Updates ...